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Pre-okutengesa basa muitiro
Process 1: Field rwendo Initial mashoko
Process 2: Customer Communication Design
Process 3: yokugadziridza urongwa
Process 4: Sarudza zano
Process 5: kusaina chibvumirano, kuunganidza prepayments
Process 6: Project Implementation Customer Kuzvibvuma

Mushure okutengesa basa rikurumidze
Process 1: Customer Repair
Process 2: Reply munguva
Process 3: Telephone kukurukura
Process 4: Telephone Repair Field Repair
Process 5: Customer Yekuongorora Record
Process 6: Summary pamusoro Issues Improvement

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